Benchmarking is a process of comparing and measuring one’s business processes with those of business leaders anywhere in the world to gain information and understanding of their methods and procedures and then adopting it in their organisation to improve performance to a higher level.
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A Business Expert System (BES) is a knowledge-based information system based on artificial intelligence. A knowledge-based information system adds a knowledge base that uses its understanding of a specific, complex application area to act as an expert.
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Personality is the collection of all possible ways an individual reacts and communicates with others. Conversely, it can also mean how people influence others and how they understand and view themselves.
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Incentives are variable rewards granted according to variations in achieving specific results. Unlike wages and salaries, which are relatively fixed, incentives generally differ from person to person and may also fluctuate over time for the same individual.
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Management Information System is a planned system of collecting, processing, storing and disseminating data in the form of information needed to carry out management functions.
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The difference between recruitment and selection lies in their focus. Recruitment is centred on attracting and motivating candidates, whereas selection concerns screening and choosing the most suitable individuals for specific roles.
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